Return & Refund Policy

At huzi.pk, we are committed to ensuring our customers are satisfied with their purchases. Please read our return policy carefully to understand the conditions under which returns are processed.

Conditions for a Return

We accept returns only if the item you received meets one of the following conditions:

• The item is damaged during shipping or has a manufacturing defect.
• The item is incorrect and does not match the product you ordered.
• The item is not working correctly as described.

Conditions Not Eligible for Return

We do not accept returns or provide refunds if you have simply changed your mind about a product. We encourage you to review your order carefully before purchasing.

Return Timeframe

If your item is eligible for a return, you must notify us within **3 days** of receiving your parcel. Any claims made after this period will not be accepted.

How to Initiate a Return

To initiate a return for a damaged, incorrect, or faulty item, please contact our customer service team with your order number and clear photos or a video showing the issue. We will guide you through the next steps.

Refund Process

Once your return is approved and the item has been received and inspected by us, we will process your refund. The amount will be returned through the original payment method or another mutually agreed-upon method.

Questions

If you have any questions about our return policy, please don't hesitate to contact us.